Victim Services Program Director

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Description

Under general direction, to plan, organize, supervise, and manage the activities and personnel of the Victim Services Program.

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Type

Full-Time

Department

Supervisor

Deputy Administrator of Program Operations

Salary

22-0 $22.70 to 24-0 $25.03

Duties

  • Plans, assigns, and directs the activities of the Victim Assistance Program; develops work plans, short and long-term goals, and strategy planning, allocates resources, and develops schedules to accomplish program goals; forecasts personnel and funding requirements.
  • Coordinates the activities of the program within the Tribe and with other outlying community and government agencies.
  • Develops and implements program policies, procedures, and guidelines within department for better service delivery to the community and victims.
  • Monitors and evaluates program effectiveness in meeting established objectives; ensures provision of services follow applicable laws and regulations.
  • Advocate services for court, including assistance with filing restraining orders, court escort services victim/witness security, childcare services during court, request for victims’ sensitive procedures in the courtroom and the return of personal property used as evidence.
  • Provides direction to staff on procedural and case management issues; reviews case files; makes or reviews decisions on difficult case problems; oversees maintenance of case files, documents, and correspondence.
  • Provides information, counseling, and emotional support to victims; performs client advocacy, crisis intervention and case management functions; assists victims through criminal justice system and in crime victims’ compensation claims preparation; maintains frequent contact with agencies to expedite claims processing.
  • Prepare and update budgets and grant proposals; manages budget/grant funds and authorizes program expenditures; develops proposals for additional funding and personnel; gathers and compiles data and prepares various annual, federal, and other reports.
  • Monitor’s victim service data collection provides review of written reports to ensure grant requirements are met; analyzes statistics to identify productivity standards; develops and oversees performance management and quality improvement processes.
  • Coordinate referrals to other community resources and agencies to provide for complete service for victims with multiple needs.
  • Oversees and assists in public education and sensitivity training programs and activities related to victim rights and advocacy; provides program information to the public, community groups and agencies; networks with other victim assistance agencies; oversees the preparation of brochures, media articles and general correspondence.
  • 24 hours crisis intervention through law enforcement dispatch and direct contacts by victim or their families.
  • Other duties as assigned.

Qualifications

  • Any satisfactory combination of experience and training that demonstrates possession of the required knowledge and skills: National Victim Assistance Academy Diploma or like certifications.
  • Associates Degree Required but a bachelor’s degree in Social Services preferred.
  • Minimum of 2 years’ experience in the Social Services/Domestic Violence field.
  • Minimum of 2 year’s Supervisory experience.
  • Pass pre-employment drug screen and background check and be insurable.
  • Possess a valid Nevada driver’s license.
  • Able to lift 40 lbs.
  • Dependable, able to work with community members on an individual and/or group basis.
  • Knowledge of crisis intervention, victims’ services, victim’s rights, and Tribal Court advocacy program functions.
  • Respect all clients with compassion and sensitivity, with emphasis in culturally relevant services.
  • Strong organizational skills, case management skills and able to work independently.
  • Will adhere to the strictest standards of confidentiality and patient privacy with an understanding of HIPAA.
  • Knowledge of basic computer function/programs.
  • Excellent computer skills.

Application Deadline